- Returns & Refunds
Returns & Refunds
We always carefully handle all the processes to deliver our products. But sometimes if you get any wrong products or purchase any wrong products we have a certain time to get it fixed. We always welcome you to return your products or refund your balance by contacting us.
We have a 7-day return policy from the delivery time for damaged products, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition (New) that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at email@example.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at firstname.lastname@example.org.
Your option to send us your return: By Mail
HOW CAN YOU GET YOUR RETURN SHIPPING LABEL:
1. Defective Product -
Download and Print
2. Customer Remorse -
Download and Print
OUR FEES FOR RETURN OR REFUND OF THE UNITED STATES
Damages and issues ( Defective Products )
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right. For Our Defective products return is full free shipping. This means your shipping fee is $0.00 and the Re-stocking fee is $0.00
For your responsibility ( Customer Remorse )
Please inspect your order upon reception and contact us immediately if the item that you purchase by mistake, doesn’t need anymore or if the wrong products are so that we can evaluate the issue and make it right. For your remorse products, you have to bear a certain amount for return shipping. PLEASE NOTE Our orders are custom made for you each time you order. We do not accept returns due to you changing your mind.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item so that we can evaluate the issue and make it right. You have 7 days to notify us and must retain the packaging in case the carrier wishes to see it.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
To get one product instead of another, you have to pay to price of the new product. You will bear the actual cost of return shipping. The restocking fee will be $0.00
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
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